This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Enhancé (the “Site”)
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Our data protection policies
Thank you for your interest in our company and services/products. The protection and the security of your personal data are of prime importance to You Aesthetics (Pty) Ltd t/a Enhancé and acts in strict compliance with the applicable data protection policies and data protection legislation so that you can feel safe when visiting our website. It is important to us that you always know that personal data is being recorded when you visit our website, make a purchase or use our services and offers and the purposes for which we use this data. The following sections contain the relevant information on this and describe measures we take to protect your personal data from tampering, loss, destruction or unlawful use. We have also taken technical and organisational measures which ensure that the data protection regulations are observed by us as well as by our service providers.
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Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages and services/ products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a booking through the Site, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Booking Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Booking Information. We will only collect, process or use your personal information to the extent permissible by law or authorised by you.
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How do we use your personal information?
We use the Booking Information that we collect generally to fulfill any bookings placed through the Site (including processing your bookings and providing you with booking confirmations). Additionally, we use this Booking Information and Device Information to: - Communicate with you; Screen our bookings for potential risk or fraud (in particular, your IP address); and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
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Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
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Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-itwork.
You can opt out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/enus/resources/policies/personalized-ads.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
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Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
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Your rights
If you are a South African resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a South African resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.
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Data retention
When you make a booking through the Site, we will maintain your Booking Information for our records unless and until you ask us to delete this information.
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Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
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Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail using the details provided below: Janine Mykhalchuk [Re: Privacy Compliance Officer] 407A Seapoint Medical Centre, 11 Kloof Road, Seapoint, Cape Town, 8005